5/8/2023 0 Comments Broomstick eyelashesBut from an education standpoint, it wouldn’t hurt for the stylist to explain the process, what’s coming next, what to expect. I asked lots of questions, and my stylist answered them, of course. Lastly, since I’ve never done this before, I was very interested in the process. This should take place before taking clients back to their personal studios. But employees need to be donning their gloves when it is time for the procedure to begin and then removing them before leaving the room and going back to the front desk.Īnother suggestion would be to have employees/stylists introduce themselves upon meeting new clients. I asked her to change her gloves, which she did immediately and politely. While wearing those gloves she worked on her phone and continue to wearing them as she set up for my appointment and our studio room. Coming from a customer service background and as an OSHA and Infection Control trainer, the first thing I noticed was that the stylist wore gloves at the front desk. I do however have a couple suggestions to help increase customer experience and service. And the stylist who did them was very nice. They were applied with expert care and precision. I never look for some thing for nothing, I just feel I could’ve got a better deal being a new customer, shouldn’t have to pay extra for lashes that should look like this anyway. I am a master cosmetologist I’m retired but I’ve been a salon owner over 30 years. Feel like there should be better discount for a new first time customer I asked for those upfront. I’m being honest in this review I love them though but the thought of having to pay 25 additional dollars on top of the 109 every month just to get normal looking lashes to me I think it’s a bit much. I wouldn’t want any less lashes than what I have in fact I think what I have just looks normal I know it’s the longest in the thickest you have, I don’t think I should’ve had to pay 45 extra dollars for these. I spent $109, for service, registered for monthly $109.I bought mascara and the foam wash, and tipped my stylus $20 so I had to spend an additional $108. I just wish there would of been a better deal for what I got being a brand new customer.
0 Comments
Leave a Reply. |